Social Media Customer Care

Never miss a sale or query on Social Media again

Social.Dog will guard over your social property to ensure that your client receives a swift timely response.


  • Multiple networks
    Multiple networks
  • Granular security
    Granular security
  • Quality control
    Quality control
  • Out of office
    Out of office
  • SLA management
    SLA management
  • Follow-up
  • Predefined response
    Predefined response
  • Profanity filters
    Profanity filters
  • Schedule posts
    Schedule posts
  • Audit
  • Reporting
  • Privacy enhancement
    Privacy enhancement

Always know what's going on

Easily view your workload and track your service level agreements.

Out of Office

Inform your customers when you are not in the office by determining working hours and holidays. Multiple offices with differing time zones are supported.

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Screenshot of the dashboard in the Social Dog App enlarge icon
Screenshot of the dashboard in the Social Dog App

Quality Control

Worried about the quality of the response? Enable reviews to ensure every interaction is of the highest standard.

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Follow Up

Schedule regular follow-ups to ensure customers are attended to.

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